Terms of Service

Please read these Terms of Service carefully before using the website located at pizzadeweys.digital or placing any order with Dewey's Pizza. By accessing or using our website, mobile platforms, or any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any part of these terms, you must discontinue use of our services immediately.

1. Acceptance of Terms

These Terms of Service ("Terms," "Agreement") constitute a legally binding agreement between you ("User," "Customer," "you," or "your") and Dewey's Pizza ("Company," "we," "us," or "our"), governing your access to and use of the website pizzadeweys.digital, including any content, functionality, and services offered on or through the website (collectively, the "Services").

By visiting our website, creating an account, placing an order, subscribing to our newsletter, or otherwise engaging with our Services in any manner, you affirm that:

• You are at least eighteen (18) years of age, or if you are between the ages of thirteen (13) and seventeen (17), that you are using our Services with the knowledge, supervision, and consent of a parent or legal guardian;
• You have the legal capacity and authority to enter into this Agreement;
• You will comply with all applicable local, state, federal, and international laws and regulations; and
• All information you provide to us is accurate, current, and complete.

Your continued use of our Services following any modifications to these Terms constitutes your acceptance of such modifications. We encourage you to review these Terms periodically to stay informed of any updates.

2. About Dewey's Pizza

Dewey's Pizza is a food service business operating in the United States, dedicated to providing customers with high-quality pizza and related food products through in-store dining, takeout, delivery, and online ordering platforms.

2.1 Contact Information

3. Description of Services

Dewey's Pizza provides the following services to its customers (collectively referred to as the "Services"):

3.1 Online Ordering

Our website enables customers to browse our menu, customize food items, and place orders for pickup or delivery. Online ordering is subject to availability, operational hours, and geographic delivery zones. We reserve the right to modify menu items, pricing, and availability at any time without prior notice.

3.2 In-Store Dining and Takeout

Customers may visit our physical location(s) to enjoy dine-in experiences or pick up pre-ordered or walk-in orders. Dine-in seating is subject to capacity limitations and applicable health and safety regulations.

3.3 Delivery Services

Delivery services are available within designated geographic areas and during specified operating hours. Delivery may be fulfilled by Dewey's Pizza employees or through third-party delivery partners. Delivery times are estimates and may vary based on demand, traffic, weather, and other factors beyond our control.

3.4 Promotional Offers and Loyalty Programs

From time to time, Dewey's Pizza may offer promotions, discounts, coupons, and loyalty rewards programs. Such offers are subject to individual terms and conditions, may be modified or withdrawn at any time, and may not be combined unless explicitly stated.

3.5 User Accounts

Customers may create a registered user account on our website to streamline the ordering process, track order history, and access exclusive offers. You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account.

4. User Obligations and Prohibited Activities

4.1 General User Obligations

As a condition of using our Services, you agree to:

• Provide accurate, truthful, and complete information when creating an account or placing an order;
• Maintain the security of your account credentials and promptly notify us of any unauthorized access;
• Use our Services only for lawful purposes and in accordance with these Terms;
• Pay all charges incurred through your account, including applicable taxes and fees;
• Comply with all applicable laws, rules, and regulations of the United States, including but not limited to federal, state, and local food safety, consumer protection, and electronic commerce laws; and
• Treat our staff, delivery personnel, and other customers with respect and courtesy at all times.

4.2 Prohibited Activities

You agree that you will NOT engage in any of the following activities when using our Services:

• Fraudulent Orders: Placing orders without genuine intent to pay, using fraudulent payment methods, or engaging in any form of payment fraud or chargeback abuse;
• Unauthorized Access: Attempting to gain unauthorized access to our systems, servers, databases, or other user accounts;
• Automated Data Collection: Using bots, scrapers, crawlers, or any automated tools to access, extract, or collect data from our website without prior written permission;
• Interference with Services: Uploading or transmitting viruses, malware, or any malicious code that could interrupt, damage, or limit the functionality of our website or Services;
• Impersonation: Impersonating Dewey's Pizza, its employees, other users, or any other person or entity;
• Abusive Conduct: Harassing, threatening, or engaging in abusive behavior toward our staff, delivery personnel, or other customers, whether online or in person;
• False Reviews: Posting false, misleading, or defamatory reviews or content about Dewey's Pizza or its products;
• Resale Without Authorization: Reselling or redistributing our products or services for commercial gain without express written authorization;
• Violation of Intellectual Property Rights: Reproducing, modifying, distributing, or creating derivative works based on our content, trademarks, or proprietary materials without authorization; and
• Any Illegal Activity: Using our Services for any purpose that violates applicable local, state, federal, or international laws and regulations.

5. Intellectual Property Rights

5.1 Ownership

All content, materials, and features available on the pizzadeweys.digital website and through our Services, including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, software, and the overall design and appearance of the website ("Content"), are the exclusive property of Dewey's Pizza or its licensors and are protected by United States and international copyright, trademark, trade dress, patent, and other intellectual property laws.

5.2 Trademarks

The name "Dewey's Pizza," our logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Dewey's Pizza or its affiliates. You may not use such marks without the prior written permission of Dewey's Pizza. All other names, logos, product and service names, designs, and slogans on our website are the trademarks of their respective owners.

5.3 Limited License

Subject to your compliance with these Terms, Dewey's Pizza grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use our website and Services solely for your personal, non-commercial use. This license does not include the right to:

• Modify or create derivative works based on our Content;
• Use our Content for any commercial purpose;
• Remove or alter any proprietary notices or labels on our Content; or
• Use any data mining, robots, or similar data gathering and extraction tools.

5.4 User-Submitted Content

If you submit any content to us, including reviews, comments, photos, or other materials ("User Content"), you grant Dewey's Pizza a worldwide, non-exclusive, royalty-free, perpetual, irrevocable license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such User Content in any media. You represent and warrant that you own or have the necessary rights to submit such User Content and that it does not violate any third-party rights.

6. Payment Terms

6.1 Pricing

All prices displayed on our website are in United States Dollars (USD) and are subject to applicable state and local taxes. Prices may vary by location and are subject to change without prior notice. The price applicable to your order will be the price displayed at the time your order is placed.

6.2 Accepted Payment Methods

Dewey's Pizza accepts the following payment methods:

• Major credit and debit cards (Visa, Mastercard, American Express, Discover);
• Digital payment platforms as made available through our website; and
• Cash payments for in-store and qualifying delivery orders where applicable.

6.3 Order Confirmation

Upon successful placement of your order and receipt of payment, you will receive an order confirmation via email or SMS. Order confirmation does not guarantee availability of all items. In the event an item is unavailable, we will contact you to offer a substitution or a refund for the unavailable item.

6.4 Taxes

Customers are responsible for all applicable federal, state, and local taxes on purchases made through our Services. Taxes will be calculated and displayed during the checkout process based on your delivery or pickup location.

6.5 Refund and Cancellation Policy

Orders may be cancelled within a limited window following placement, subject to our operational processes. Once food preparation has begun, cancellation may not be possible. Refunds for orders that are incorrect, missing items, or otherwise defective will be evaluated on a case-by-case basis. Please contact us at [email protected] to report any order issues. Refunds, where approved, will be processed to the original payment method within five (5) to ten (10) business days.

6.6 Chargebacks and Disputes

If you believe a charge is incorrect, please contact us before initiating a chargeback with your bank or credit card issuer. Unauthorized chargebacks or fraudulent disputes may result in suspension of your account and may be referred to appropriate law enforcement authorities.

7. Disclaimer of Warranties

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, DEWEY'S PIZZA PROVIDES ALL SERVICES ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY REPRESENTATIONS OR WARRANTIES OF ANY KIND, EITHER EXPRESS, IMPLIED, OR STATUTORY. DEWEY'S PIZZA EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

• IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT;
• WARRANTIES THAT OUR WEBSITE OR SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE FROM VIRUSES OR OTHER HARMFUL COMPONENTS;
• WARRANTIES REGARDING THE ACCURACY, RELIABILITY, OR COMPLETENESS OF ANY CONTENT OR INFORMATION ON OUR WEBSITE;
• WARRANTIES THAT DEFECTS WILL BE CORRECTED; AND
• WARRANTIES OF ANY KIND RELATING TO THE QUALITY, SAFETY, OR LEGALITY OF FOOD PRODUCTS BEYOND WHAT IS REQUIRED BY APPLICABLE UNITED STATES FOOD SAFETY LAWS AND REGULATIONS.

Dewey's Pizza does not warrant that the results of using our Services will meet your expectations. Any material downloaded or otherwise obtained through the use of our Services is done at your own discretion and risk.

Allergen Notice: While we make reasonable efforts to disclose allergen information, our food products are prepared in shared kitchen environments where cross-contamination may occur. Customers with severe food allergies are advised to contact us directly before placing an order. Dewey's Pizza is not responsible for adverse reactions resulting from undisclosed allergen sensitivities.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL DEWEY'S PIZZA, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, LICENSORS, OR SERVICE PROVIDERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO:

• Loss of profits, revenue, data, goodwill, or business opportunities;
• Personal injury or property damage arising from use of our Services;
• Unauthorized access to or alteration of your data or transmissions;
• Conduct or content of any third party using our Services;
• Any bugs, viruses, or other harmful code transmitted through our website; or
• Any errors or omissions in any content or for any loss or damage incurred as a result of your use of any content made available through our Services.

WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT DEWEY'S PIZZA HAS BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE.

IN JURISDICTIONS WHERE LIMITATIONS ON LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES ARE NOT PERMITTED, OUR LIABILITY SHALL BE LIMITED TO THE GREATEST EXTENT ALLOWED BY LAW. IN ALL CASES, DEWEY'S PIZZA'S TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATING TO THESE TERMS OR YOUR USE OF OUR SERVICES SHALL NOT EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT PAID BY YOU TO DEWEY'S PIZZA IN THE THREE (3) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100.00 USD).

Some states, including California, do not allow the exclusion or limitation of certain warranties or liability. If you reside in such a state, some of the above limitations may not apply to you.

9. Indemnification

You agree to defend, indemnify, and hold harmless Dewey's Pizza, its affiliates, officers, directors, shareholders, employees, agents, contractors, licensors, and service providers (collectively, the "Indemnified Parties") from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees and court costs) arising out of or relating to:

• Your violation of these Terms of Service;
• Your use or misuse of our Services, website, or Content;
• Your violation of any applicable law, regulation, or third-party rights;
• Any User Content you submit to our website;
• Your fraudulent, negligent, or intentionally wrongful acts or omissions; or
• Any dispute between you and a third party, including but not limited to other users, delivery drivers, or payment processors.

Dewey's Pizza reserves the right, at your expense, to assume exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate with our defense of such claims. You agree not to settle any such matter without the prior written consent of Dewey's Pizza.

10. Governing Law and Jurisdiction

These Terms of Service and any dispute or claim arising out of or related to them, their subject matter, or their formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the United States of America and, to the extent applicable, the laws of the state in which Dewey's Pizza's principal place of business is located, without regard to its conflict of law provisions.

Where applicable, these Terms are also subject to:

• The Federal Trade Commission Act (FTC Act), 15 U.S.C. § 45, governing unfair or deceptive acts or practices in commerce;
• The Electronic Signatures in Global and National Commerce Act (E-SIGN Act), validating the enforceability of electronic agreements;
• The Computer Fraud and Abuse Act (CFAA), 18 U.S.C. § 1030, governing unauthorized access to computer systems;
• The California Consumer Privacy Act (CCPA)/California Privacy Rights Act (CPRA), to the extent applicable to California residents; and
• All applicable federal and state food safety regulations, including standards set by the U.S. Food and Drug Administration (FDA) and applicable state health departments.

You irrevocably consent to the exclusive personal jurisdiction and venue of the federal and state courts located in the United States for the resolution of any disputes not subject to arbitration under Section 11 below.

11. Dispute Resolution

11.1 Informal Resolution

Before initiating any formal legal proceedings, both parties agree to attempt to resolve any dispute, claim, or controversy informally. You must first contact Dewey's Pizza at [email protected] and describe the nature of the dispute with sufficient detail. We will attempt to resolve the issue within thirty (30) calendar days of receiving your written notice. If the dispute cannot be resolved informally within that period, either party may proceed to binding arbitration as described below.

11.2 Binding Arbitration

ANY DISPUTE, CLAIM, OR CONTROVERSY ARISING OUT OF OR RELATING TO THESE TERMS OR THE BREACH, TERMINATION, ENFORCEMENT, INTERPRETATION, OR VALIDITY THEREOF, INCLUDING THE DETERMINATION OF THE SCOPE OR APPLICABILITY OF THIS AGREEMENT TO ARBITRATE, SHALL BE DETERMINED BY BINDING ARBITRATION, RATHER THAN IN COURT, EXCEPT AS SET FORTH IN SECTION 11.4 BELOW.

Arbitration shall be conducted by a single arbitrator in accordance with the rules of the American Arbitration Association (AAA), including the AAA's Consumer Arbitration Rules, as modified by these Terms. The arbitration shall be conducted in the English language. The arbitrator's award shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

11.3 Class Action Waiver

YOU AND DEWEY'S PIZZA AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one person's claims and may not preside over any form of class or representative proceeding.

11.4 Exceptions to Arbitration

Notwithstanding the foregoing, either party may seek emergency injunctive or other equitable relief from a court of competent jurisdiction to prevent actual or threatened infringement, misappropriation, or violation of intellectual property rights, confidential information, or other proprietary rights. Additionally, either party may bring an individual claim in small claims court if the claim qualifies.

11.5 Arbitration Fees

Payment of arbitration fees shall be governed by the AAA's Consumer Arbitration Rules. Dewey's Pizza will not seek to recover its attorneys' fees and costs in arbitration unless the arbitrator finds that your claim was frivolous or brought in bad faith.

12. Term and Termination

12.1 Duration

These Terms of Service remain in full force and effect while you use our Services or maintain a registered account with Dewey's Pizza.

12.2 Termination by You

You may terminate your account at any time by contacting us at [email protected] with a request to close your account. Termination of your account does not relieve you of any obligations incurred prior to termination, including outstanding payment obligations.

12.3 Termination by Dewey's Pizza

Dewey's Pizza reserves the right, in its sole and absolute discretion, to suspend, restrict, or permanently terminate your account and access to our Services at any time, with or without notice, for any reason, including but not limited to:

• Violation of any provision of these Terms;
• Fraudulent or illegal activity;
• Abusive behavior toward our staff or other customers;
• Non-payment or chargeback abuse;
• Requests from law enforcement or government authorities; or
• Extended periods of account inactivity.

12.4 Effect of Termination

Upon termination of your account or access to our Services, all rights and licenses granted to you under these Terms will immediately terminate. Provisions of these Terms that by their nature should survive termination shall survive, including but not limited to ownership provisions, warranty disclaimers, indemnification obligations, and limitations of liability.

13. Changes to These Terms

Dewey's Pizza reserves the right to revise and update these Terms of Service at any time and for any reason, at our sole discretion. All changes are effective immediately when posted on our website at pizzadeweys.digital, with the "Last Updated" date revised accordingly.

We will endeavor to provide reasonable notice of material changes to these Terms through one or more of the following means:

• A prominent notice on our website;
• An email notification to the address associated with your account; or
• A notification within your account portal.

Your continued use of our website or Services after the effective date of any revised Terms constitutes your binding acceptance of the changes. If you do not agree with the updated Terms, you must immediately discontinue your use of our Services and, if applicable, close your account.

We encourage you to bookmark this page and review these Terms periodically. The most current version of these Terms will always be available at pizzadeweys.digital.

14. Third-Party Links and Services

Our website may contain links to third-party websites, services, or applications that are not owned or controlled by Dewey's Pizza. We have no control over and assume no responsibility for the content, privacy policies, practices, or Terms of Service of any third-party sites or services.

Your interactions with any third-party websites or services, including payment processors and delivery platforms, are solely between you and the applicable third party. Dewey's Pizza strongly encourages you to review the terms and privacy policies of any third-party services you access through our website.

15. Privacy

Your use of our Services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Our Privacy Policy describes how we collect, use, share, and protect your personal information, and your rights with respect to that information, in compliance with applicable United States privacy laws, including the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), where applicable.

By using our Services, you consent to the collection and use of your personal information as described in our Privacy Policy.

16. Force Majeure

Dewey's Pizza shall not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under these Terms that is caused by events outside our reasonable control, including but not limited to:

• Acts of God, natural disasters, floods, fires, or earthquakes;
• Epidemics, pandemics, or public health emergencies;
• War, terrorism, riots, civil unrest, or governmental actions;
• Labor disputes, strikes, or shortages;
• Supply chain disruptions or shortages of materials;
• Power outages or telecommunications failures; or
• Any other circumstances beyond our reasonable control.

17. Severability

If any provision of these Terms of Service is held by a court or arbitrator of competent jurisdiction to be invalid, illegal, unenforceable, or in conflict with the law of any applicable jurisdiction, the validity, legality, and enforceability of the remaining provisions shall not be affected or impaired in any way. The invalid, illegal, or unenforceable provision shall be deemed modified to the minimum extent necessary to make it valid, legal, and enforceable, or if such modification is not possible, the provision shall be severed from these Terms.

The failure of Dewey's Pizza to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision. A waiver by Dewey's Pizza of any particular provision of these Terms shall not be deemed a waiver of any subsequent breach of the same or a different provision.

18. Entire Agreement

These Terms of Service, together with our Privacy Policy and any other legal notices, policies, or agreements published by Dewey's Pizza on the website, constitute the entire agreement between you and Dewey's Pizza regarding your use of our Services and supersede all prior and contemporaneous agreements, representations, warranties, and understandings between you and Dewey's Pizza with respect to the subject matter herein, whether written or oral.

No waiver by Dewey's Pizza of any term or condition set out in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of Dewey's Pizza to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.

19. No Agency or Partnership

Nothing in these Terms shall be construed to create a partnership, joint venture, employer-employee, agency, or franchisor-franchisee relationship of any kind between you and Dewey's Pizza. You do not have any authority to make any commitments or enter into contracts on behalf of Dewey's Pizza.

20. Accessibility

Dewey's Pizza is committed to ensuring that our website and Services are accessible to all individuals, including persons with disabilities, in compliance with applicable laws including the Americans with Disabilities Act (ADA). If you experience any accessibility barriers while using our website, please contact us at [email protected] so that we may provide assistance or an alternative means of accessing our Services.

21. Contact Information

For any questions, concerns, complaints, or inquiries regarding these Terms of Service or our Services, please contact Dewey's Pizza using the following information:

We are committed to addressing your inquiries in a timely and professional manner. For urgent order-related issues, please contact us via email and mark your message as urgent in the subject line.

These Terms of Service were last updated on April 26, 2026. © 2026 Dewey's Pizza. All rights reserved.